Associate Client Success Manager

Essential Functions:

• Serve as primary contact for assigned clients on any matters relating to customer satisfaction and problem resolution.
• Provide minimum number of client touches as outlined in performance metrics.
• Present and demonstrate products to maximize customer experience and maintain client renewal rates.

Minimum Requirements:

• 1-2 years of client success or account management experience.
• Excellent customer service, written and verbal communication skills.
• Demonstrated ability to problem solve with strong judgment and interpersonal skills.

Total Rewards:

• Generous annual bonus opportunity and 401(k) with employer match.
• Flexible Time Off and paid holidays; 100% company-paid parental leave and life insurance.
• Choice of medical, dental, and vision plans with HSA and FSA options.