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About the team:
- The StreetEasy Support Services team is dedicated to delivering exceptional experiences at every touchpoint.
- They partner across the business to advocate for customers and ensure every support interaction is handled with care.
About the role:
- As a Support Services Specialist, you handle inquiries from real estate professionals and customers.
- You go beyond resolution to deepen relationships and connect partners with the right products.
What You'll Do:
- Handle a high volume of partner inquiries via email, live chat, and phone.
- Build relationships and understand business goals.
- Serve as the voice of the partner and collaborate cross-functionally.
StreetEasy
StreetEasy is a real estate platform that helps people buy, sell, finance, and rent homes. As part of Zillow Group, it is one of the most-visited real estate platforms in the U.S., with a culture focused on innovation and inclusion.