Computer User Support Analyst 1
Benefits
5w PTO
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Key Responsibilities:
- Provide tier 1 support for encryption, identity management, and account access issues.
- Troubleshoot Unified Communications (VoIP) and audio-visual technology in conference rooms.
- Document and escalate issues as needed, maintaining clear communication.
Qualifications:
- Associate's degree in computer science or equivalent combination of education and experience.
- Preferred experience in a hospital or high-volume call center environment.
- Proficiency with Microsoft Active Directory, encryption, VoIP, and A/V equipment.
Benefits:
- Healthcare coverage for full-time employees and dependents.
- Two pension plans, life insurance, and generous vacation and sick leave.
- Discounts on transit, childcare, tuition, and local businesses.
Why OHSU?:
- Work at Oregon's only public academic health center with a mission to improve health.
- Join a diverse, anti-racist institution that values all backgrounds.
- Enjoy a 100% remote role with a supportive IT Field Services team.
Oregon Health & Science University
Oregon Health & Science University is Oregon's only public academic health center, providing patient care, groundbreaking research, and training for health care professionals. As Portland's largest employer, it offers opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.