Senior Partner Talent & Success Specialist

Role Overview:

• You will own the strategic practice building plan for designated focus partners.
• You will drive improvements in deployment quality, customer satisfaction, and delivery capacity.
• You will serve as single point of contact for partner escalations and governance.

Key Responsibilities:

• Conduct quarterly Partner Talent & Success Reviews evaluating practice health.
• Guide partners through PLA validation milestones and specialization achievement.
• Design custom practice development initiatives addressing gaps in AI capacity or certification coverage.

Qualifications:

• 5+ years in partner success, practice development, or customer success.
• Experience with Practice Level Agreements and partner validation processes.
• Strong stakeholder management skills across partner organizations and internal teams.