Support the Genetic Counseling team by collecting follow-up data and liaising with other departments.
Assist with data collection for internal projects, product development, and abstracts.
Coordinate student rotation schedules and handle sample collection kits and patient queries.
Natera is a global leader in cell-free DNA testing for oncology, women's health, and organ health. The team includes highly dedicated professionals from world-class institutions, fostering a hardworking and collaborative culture.
Respond to customer inquiries and complaints regarding missing samples, test results, and other issues via phone and electronic channels.
Obtain and evaluate relevant information to handle inquiries, perform customer verifications, and escalate unresolved issues.
Support sales team with account setups, orders, and tracking, while maintaining familiarity with all genetic tests.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women’s health, and organ health. The team consists of highly dedicated professionals from world-class institutions, fostering a culture of hard work and growth.
Leverage multiple information sources, including LIMS, to review pathology tissue samples for accuracy and completeness.
Interpret pathology reports and clinical notes to perform light data entry for each tissue sample.
Collaborate with team members to resolve discrepancies and ensure timely resolution of non-conforming samples.
Natera is a global leader in cell-free DNA testing, focused on oncology, women's health, and organ health. The company employs a team of dedicated professionals from world-class institutions, with a culture of collaboration and care.
Provide high-level logistical support for clinical study operations, including study start-up, site management, and monitoring.
Develop and manage study-related documents such as protocols, informed consent forms, and monitoring plans.
Oversee clinical trial supplies, vendor management, and ensure compliance with regulatory requirements.
Natera is a global leader in cell-free DNA testing dedicated to oncology, women’s health, and organ health. Our team consists of highly dedicated professionals from world-class institutions who care deeply for our work and each other, working hard and growing quickly.
Own the operational execution of new customer test kit launches, ensuring milestones are tracked and programs are ready for go-live.
Coordinate directly with customers, laboratory partners, and fulfillment providers to manage launch activities and resolve issues.
Monitor key metrics across inventory, shipping, and sample processing to identify and address operational issues early.
Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated. Backed by top venture capital firms, we are a fast-growing team working to make healthcare personalized and proactive.