Claims Specialist

Purpose:

• Provides a high level of service to meet company commitments and objectives to facilitate timely resolution of client accounts.
• Acts as a liaison between claims representatives and providers.

Essential Duties and Responsibilities:

• Updates patient accounts with information received from hospitals and follow-up with Contact Specialist.
• Accesses client connections/computer system to obtain information required to update accounts.
• Monitors requests to ensure they do not age beyond day.

Job Knowledge, Skills and Abilities Required:

• Ability to communicate effectively and professionally both verbally and in writing.
• Demonstrated skill in providing a high level of customer service to external and internal customers.
• Demonstrated ability to work independently and follow-through on assignments with minimal direction.

Work at Home Requirements:

• A quiet, distraction-free environment to work from in your home.
• A secure internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads.
• The workspace area accommodates all workstation equipment and related materials.