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Responsibilities:
- Act as the primary point of contact for service delivery.
- Orchestrate and manage all stakeholders in Nearshore locations to ensure effective service delivery.
- Work closely with development and/or operational counterparts to ensure high quality.
Contract Implementation and Financials:
- Contribution Project Plan Structure Management (PSP and WBS Structure).
- Monitoring and keeping the Operational Manuals up to date.
- Preparation of Invoicing activities, Cost and Controlling awareness.
Qualifications:
- Experience with customer facing management activities.
- Knowledge of ITIL and Agile concepts and process management.
- Understanding of legal terminology.
Deutsche Telekom TSI Hungary Kft.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, recognized as Hungary’s most attractive employer in 2025. They provide IT and telecommunications services with over 5300 employees, serving hundreds of large customers in Germany and other European countries.