Community Support Manager
Remote regions
GlobalBenefits
4w PTO
14w maternity
8w paternity
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About Us:
- Covidence is a non-profit platform that makes it easier to systematically review research
- We are used by over 800,000 researchers at 500+ institutions worldwide, combining rigorous workflows with AI and training
The Opportunity:
- Love evidence synthesis but ready for a career outside academia? This role puts your research expertise to work every day
- You’ll help review teams around the world produce better evidence, faster, and join a team of fellow researchers providing expert support
What You’ll Do:
- Solve technical questions from review teams, from students to Cochrane authors
- Design and deliver training that builds research capability across institutions
- Act as the voice of researchers inside the company, turning feedback into product insight
Perks:
- 4 weeks paid annual leave and gifted time off between Christmas and New Years
- Monthly health insurance and home office allowance
- 14 weeks paid primary carers leave and 8 weeks paid leave for partners
Covidence
Covidence is a non-profit platform that makes it easier to systematically review research. With over 800,000 researchers at 500+ institutions worldwide, they combine rigorous workflows with carefully evaluated AI and training, and provide 24/7 support from expert researchers.