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About Palmstreet:
- A community-obsessed live shopping platform connecting over 2 million collectors and sellers.
- Backed by top Silicon Valley VCs like a16z, Craft Ventures, and Headline.
The Role:
- Provide top-tier customer support to users via mobile app and desktop.
- Track issues, identify trends, and contribute to SOP improvements.
What We're Looking For:
- 2-3 years of customer service experience with excellent English communication skills.
- Strong technical skills, including familiarity with phone apps and e-commerce platforms.
Why Join Us:
- Fast-paced startup culture where creativity and curiosity are valued.
- Collaborate with a passionate team and work directly with sellers of unique products.
Palmstreet
Palmstreet is a community-obsessed live shopping platform connecting over 2 million passionate collectors and sellers. Backed by top Silicon Valley VCs, they are scaling rapidly and looking for exceptional talent to shape the future of social commerce.