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Patient Care & Telehealth Services:

  • Conduct remote patient assessments, triage, and education via telephone, video, chat, and other digital platforms.
  • Develop individualized care plans in collaboration with patients and providers.
  • Apply clinical algorithms and protocols within the EMR to determine appropriate patient disposition.

Communication & Collaboration:

  • Serve as a liaison between patients, providers, and the healthcare team.
  • Resolve medication and pharmacy-related issues in coordination with provider orders.
  • Educate patients on their care plans and promote optimal health outcomes.

Documentation & Compliance:

  • Accurately document patient interactions, assessments, and interventions in the EMR.
  • Maintain confidentiality and adhere to HIPAA regulations.
  • Identify and report patient safety and quality concerns.

Professional Development & Training:

  • Participate in ongoing competency training and skill development for telehealth nursing.
  • Train, orient, and mentor new team members, students, and staff as needed.
  • Stay informed through internal communications regarding policy updates and system changes.

Emory Healthcare Inc.

Emory Healthcare is a leading academic health system dedicated to providing comprehensive and compassionate healthcare services. It is a large organization with a strong focus on employee development, offering robust benefits and a supportive culture.

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