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About the Role:
- You will drive deep adoption and business value for contact center customers.
- You will combine consulting with scalable enablement, partnering with Customer Success and Product teams.
Responsibilities:
- Serve as a CCaaS subject matter expert, advising on routing, omnichannel, and AI capabilities.
- Develop playbooks, webinars, and enablement programs to accelerate adoption.
Requirements:
- Hands-on experience with contact center platforms like RingCentral, Amazon Connect, or Five9.
- Strong communication skills to lead workshops, training, and customer sessions.
Benefits:
- Competitive compensation including base salary, bonus, and equity.
- Fully remote work based in the US with comprehensive benefits.
Jobgether
The company provides a leading cloud-based contact center platform with AI-assisted capabilities and omnichannel solutions. It fosters a collaborative, growth-focused environment where employees are empowered to deliver meaningful customer impact.