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Accountabilities:
- Evaluate AI-generated artifacts against customer success quality rubrics.
- Review documents, spreadsheets, and slide decks for accuracy and clarity.
- Provide structured feedback to improve AI-generated work.
Requirements:
- 5+ years of experience in customer success or support operations.
- Strong understanding of support processes and best practices.
- Proficiency in Microsoft Office and Google Workspace.
Benefits:
- Competitive hourly compensation at $80-$120 per hour.
- Fully remote work with flexible asynchronous schedule.
- Opportunity to apply expertise to advanced AI development.
Partner Company
The company is a partner firm specializing in AI system development and evaluation. It operates remotely with a focus on professional expertise and flexible contract work.