Key Accounts Manager

About Soum:

• Soum is a fast-growing B2C marketplace based in Riyadh, connecting buyers and sellers of used electronics and used cars across Saudi Arabia.
• Built on trust, speed, and a strong sense of ownership, the commercial team drives revenue growth and buyer relationships.
• The company is scaling rapidly and values accountability.

About the Role:

• We are hiring a Key Account Manager to own and grow relationships with buyer accounts, including bulk purchasers.
• You will be the primary point of contact, responsible for satisfaction, retention, and growth, coordinating with internal teams.
• This is a commercial, buyer-facing role, not procurement or vendor management.

Key Responsibilities:

• Develop and manage a portfolio of buyer accounts, acting as the primary point of contact for bulk purchasers.
• Build and maintain strong, long-term relationships with key accounts, understanding their needs and purchasing patterns.
• Drive account growth by identifying upsell opportunities and expansion within existing accounts.