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Responsibilities:
- Develop meaningful relationships with key stakeholders across assigned customer accounts.
- Monitor adoption and utilization data, deliver training, and support business reviews and renewals.
- Identify at-risk accounts, negotiate renewals, and partner cross-functionally to drive value.
Qualifications:
- Bachelor’s degree plus 3+ years in customer-facing roles within healthcare technology or operations.
- Strong communication, time management, and project management skills with CRM experience (HubSpot preferred).
- Valid driver’s license, clean driving record, and ability to travel 25-50% domestically.
Work Environment:
- Predominantly remote/home office with standard office equipment.
- May sit up to eight hours, occasionally lift up to 25 pounds, and travel to client sites.
GLOBO Language Solutions, LLC
GLOBO provides language access solutions that help people communicate when it matters most, serving healthcare and other organizations. The company fosters a customer-centric, remote-first culture focused on health equity, collaboration, and proactive customer outcomes.