Contact Centre Agent
Remote regions
GlobalBenefits
6w PTO
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About the Role:
- Deliver exceptional customer service across multiple communication channels.
- Participate in comprehensive training and work in a fast-paced, dynamic team environment.
- Work flexible rota-based shifts including weekends.
What We Offer:
- 30 days annual leave pro rata and flexible work patterns.
- Optional healthcare cash plans and Standard Life Pension.
- Monthly reward and recognition program and professional development opportunities.
Requirements:
- Passion for delivering excellent customer service and strong communication skills.
- Reliable with a positive attitude and ability to thrive in a team.
- Own personal homeworking device meeting company requirements.
Inclusivity:
- The ESP Group is a Disability Confident employer committed to inclusive recruitment.
- Adjustments and accommodations available upon request.
The ESP Group
The ESP Group delivers bespoke customer experiences across various communication channels. They are a dynamic, fast-growing team with a focus on work-life balance and flexible working patterns.