Customer Support Tier 1

Search Atlas

Remote regions

LATAM

Salary range

$11–$11/hr

Benefits

3w PTO

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Who You Are:

  • You thrive when a frustrated customer leaves the conversation happy.
  • Something breaks and you get to play detective to figure out what went wrong.
  • You're learning new tools on the fly and picking things up fast.

What your routine looks like:

  • Tracking all customer interactions and following up to make sure issues are fully resolved.
  • Sharing common customer pain points with the product team so we can keep improving.
  • Testing product features and flagging bugs, usability issues, or workflow problems.

Life at Search Atlas:

  • We host monthly virtual game days and events.
  • Our team enjoys the flexibility of contributing to charity initiatives of their choice.

Search Atlas

Search Atlas is a rapidly growing SEO software company and full-service digital agency that helps websites improve their Google performance. From Fortune 500 companies to Silicon Valley startups, our clients trust us to drive results, and they foster a healthy work-life balance and a collaborative, inclusive culture.

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