Customer Support Tier 1
Benefits
3w PTO
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Who You Are:
- You thrive when a frustrated customer leaves the conversation happy.
- Something breaks and you get to play detective to figure out what went wrong.
- You're learning new tools on the fly and picking things up fast.
What your routine looks like:
- Tracking all customer interactions and following up to make sure issues are fully resolved.
- Sharing common customer pain points with the product team so we can keep improving.
- Testing product features and flagging bugs, usability issues, or workflow problems.
Life at Search Atlas:
- We host monthly virtual game days and events.
- Our team enjoys the flexibility of contributing to charity initiatives of their choice.
Search Atlas
Search Atlas is a rapidly growing SEO software company and full-service digital agency that helps websites improve their Google performance. From Fortune 500 companies to Silicon Valley startups, our clients trust us to drive results, and they foster a healthy work-life balance and a collaborative, inclusive culture.