Senior IT Systems Engineer, IT Innovation

Spring Health

Remote regions

US

Salary range

$125,000–$138,000/yr

Benefits

18w maternity 16w paternity

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What You'll Do:

  • Design and deliver the complex, business-critical automations and integrations that connect Spring Health's core systems, including AI-powered and agentic workflows.
  • Choose the technical approach where no established pattern exists, document it, and bring recommendations that carry options, risks, and tradeoffs.
  • Cultivate relationships with vendors and platform partners, and support the growth of IT Systems Engineers through design review and pairing.

What Success Looks Like in This Role:

  • You deliver the team's highest-complexity automation and integration projects each quarter, against committed scope and date.
  • Production automations you own sustain a defined successful run rate (for example, 99% or better), with mean time to resolution trending down.
  • Escalation volume reaching you and recurring incident categories decline over time.

What You'll Bring:

  • 7+ years in automation, integration, or IT systems engineering, with hands-on delivery of business-critical automations.
  • Deep hands-on experience with Workato preferred, or another iPaaS such as Boomi, MuleSoft, Tray, or n8n.
  • Proficiency in a scripting language such as Python, and comfort choosing an approach on unfamiliar problems.

Spring Health

Spring Health is a global mental health company that uses an AI-native platform to deliver personalized mental health support through self-guided tools, coaching, therapy, and medication management. The company reaches over 170 million people worldwide and fosters a culture of innovation, inclusivity, and continuous learning.

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