AI Solutions Manager
Benefits
Unlimited PTO
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About The Role:
- Partner with innovative AI/ML teams to drive adoption of Arize's observability platform.
- Manage customer relationships through weekly calls, renewals, and expansion strategies.
- Collaborate with engineering to relay customer feedback and ensure product alignment.
Responsibilities:
- Build deep relationships with customers to uncover new use cases and usage.
- Run demos, workshops, and QBRs to showcase value and drive retention.
- Monitor product usage and customer health to identify risks and opportunities proactively.
Requirements:
- 3+ years of Customer Success experience in SaaS.
- Strong ability to demo technical products and translate value for customers.
- Self-starter who thrives in fast-paced, ambiguous environments with a team-first mindset.
Arize AI
Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering teams to ship high-performing AI systems. The company is Series C with over $135M in funding and serves 150+ leading enterprises including Booking.com and Uber.