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Role Overview:
- Provide phone-based and administrative support to a home care agency's office team.
- Communicate in both English and Russian with patients, caregivers, and staff.
- Work remotely from Argentina with a consistent Monday–Friday schedule.
Key Responsibilities:
- Answer and manage incoming calls, documenting information accurately and promptly.
- Assist with scheduling support, administrative coordination, and data entry.
- Handle time-sensitive matters with professionalism and maintain organized records.
Qualifications:
- Fluent in English and Russian, with strong communication and customer service skills.
- Excellent organizational and multitasking abilities, with reliable internet access.
- Experience in customer service, administrative support, or healthcare coordination preferred.
Special Touch Home Care
Special Touch Home Care is a New York Licensed Home Care Services Agency providing compassionate, personalized home care services. With over 40 years of experience, the company emphasizes a culture of meaningful work and professional growth.