Senior Support Engineer

Company Overview:

• Eon transforms cloud backups into useful assets with its CBPM platform.
• Backed by prominent investors, they are a collaborative startup.

Key Responsibilities:

• Own, troubleshoot, and solve customer technical issues using best practices.
• Identify cases that require escalation to product or engineering.
• Design and implement automation solutions to scale support offerings.

Qualifications:

• Must have 5+ years of technical customer support or system admin experience.
• Must have 2+ years experience with cloud technologies (Azure, AWS, GCP).
• Must be proficient in Go, Python, JavaScript, and Linux.

Why Join Us?

• Be part of an innovative team driving change in cloud backup technology.
• Enjoy competitive salary, equity, 401k match, and generous benefits.