Investigate and resolve customer technical issues across cloud security posture management, vulnerability scanning, threat detection, and container/Kubernetes security.
Troubleshoot cloud connector and integration failures across AWS, Azure, GCP, OCI, and SaaS platforms.
Design and implement automation leveraging AI agents and tooling to improve triage accuracy and resolution efficiency.
Wiz is a cloud security platform that enables teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. As one of the fastest-growing startups, powered by Google, the company is trusted by over 65% of the Fortune 100 and scans over 230 billion files daily.
Reproduce, debug, and escalate technical issues in partnership with Engineering and Product.
Act as a technical expert and initial escalation point for our SDK and Cloud products.
Work directly with developers to provide guidance and resolve complex issues.
Ditto is a peer-to-peer sync engine that enables developers to build real-time applications that stay connected without internet. With over $145 million in funding and a globally distributed team, we are a fast-growing startup committed to diversity and inclusion.
Maintain stability, reliability, and performance of cloud and core platform environments supporting enterprise customers.
Investigate complex technical issues across infrastructure, APIs, integrations, and distributed services.
Act as a technical bridge between customers, technical account teams, and Engineering to turn findings into actionable solutions.
Jobgether uses an AI-powered matching process to streamline job applications. It is an inclusive equal-opportunity workplace that processes applications quickly and fairly.
Act as the highest escalation point for complex technical issues from T1 and T2 support.
Investigate, reproduce, and debug customer-reported bugs and data inconsistencies across multiple platforms.
Work directly with Engineering to resolve issues and maintain internal knowledge bases.
Rewind provides data backup and protection for cloud-based apps like Jira, GitHub, and Shopify. The company is backed by major investors, recognized as one of Canada's fastest-growing tech firms, and fosters a team-first, performance-driven culture.
Act as second line of defense for technical queries, ensuring timely and effective resolution.
Troubleshoot and resolve issues related to SaaS and private cloud environments, including AWS and Kubernetes.
Collaborate cross-functionally with support, product, and engineering teams to improve customer outcomes.
AlphaSense delivers market intelligence and search built on proven AI. Trusted by over 6,000 enterprise customers, AlphaSense has more than 2,000 employees globally with offices worldwide.
Administer and secure Azure cloud instances for North American customers.
Implement infrastructure-as-code and automation pipelines for reliability.
Monitor performance, perform backups, and provide on-call support.
CBN STI provides secure driver license and ID solutions for U.S. states, backed by Canadian Bank Note Company's global expertise. We value long-term employee relationships and offer a competitive package with health, medical, life insurance, and a 401k.
Provide day-to-day technical support to internal software engineering teams on cloud infrastructure and platform-related issues.
Troubleshoot deployment, networking, infrastructure, and CI/CD challenges while performing root cause analysis.
Identify opportunities to automate manual tasks and improve engineering workflows using Terraform, Python, and Bash.
Software Mind is a team of engineers that provides project ramp-up services for top companies. They are a multicultural, growing company with an excellent work environment certified by Great Place To Work.
Architect and automate business systems ecosystem integrating SaaS, cloud, and identity platforms.
Build APIs, integrations, and internal tools to improve global team workflows.
Implement security and compliance measures including identity lifecycle and Zero Trust.
Our partner is a technology organization focused on transforming internal IT operations through automation and platform engineering. They operate with a globally distributed, remote-first team that values autonomy, innovation, and continuous improvement.
Build and operate monitoring, tracing, alerting, and observability infrastructure for system reliability.
Drive platform security initiatives with preventative controls and resilient architecture.
Lead incident response and recovery, including root-cause analysis and preventative measures.
This role is with a partner company managing AI-powered products. They are a growing technology organization with a fully distributed US-based team and a collaborative culture focused on large-scale infrastructure and AI technology.
Provide advanced technical support with a focus on root-cause analysis, security, and employee experience.
The company is a global, technology-driven organization that redefines internal IT as an engineering discipline. It fosters a culture of innovation, automation, and continuous improvement with a distributed workforce.
Own the infrastructure end-to-end for ScaleOps' self-hosted and SaaS platforms.
Manage cloud infrastructure across AWS, GCP, and Azure, including networking, security, and compute.
Collaborate with customers and internal teams to ensure rapid feature delivery without compromising reliability.
ScaleOps is redefining autonomous cloud and AI infrastructure, freeing DevOps from manual resource management. Backed by $210M+ in funding, they are trusted by leading enterprises and Fortune 100 companies, with a fast-paced, innovative culture.
Resolve complex technical escalations for enterprise clients working within defined SLAs.
Conduct root cause analysis on technical issues and partner with Engineering to inform long-term fixes.
Design and maintain scripts, diagnostic tools, and workflows to enable Customer Success self-service.
Syllo provides a unified litigation platform that enables lawyers and paralegals to safely harness AI throughout the litigation lifecycle. They serve enterprise customers including major law firms and corporations, and are quickly expanding.
Design and build scalable, secure cloud infrastructure and deployment pipelines.
Own infrastructure end-to-end, including architecture, provisioning, deployment, and operation.
Lead technical design discussions and contribute to infrastructure and platform architecture decisions.
VulnCheck is the Exploit Intelligence Company, delivering structured exploit intelligence for cybersecurity. Founded in 2021, the company has a transparent, collaborative, and supportive culture with a team of experts.
Design, build, and deploy production systems with focus on scalability, reliability, and security.
Develop and maintain automation to streamline operations and eliminate toil.
Proactively monitor systems and implement automated incident response to minimize downtime.
Arista Networks is an industry leader in data-driven networking for large data centers, campus, and routing. With over $8 billion in revenue and a culture valuing diversity, Arista is a Great Place to Work for Best Engineering Team and Best Company for Diversity.
Monitor security events and provide technical analysis on alerts
Lead information security incidents as Incident Commander, developing response strategies and coordinating across teams
Champion Samsara's cultural principles while delivering security guidance for incident response and insider threat initiatives
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations to harness IoT data for actionable insights and improved operations. They are a recently public company with a culture that encourages rapid career development and a focus on digitizing large sectors of the global economy.
Design and implement reliability strategies for distributed systems across AWS and GCP, defining SLIs and SLOs.
Build and enhance observability solutions using monitoring, logging, tracing, and alerting platforms.
Lead incident response, root cause analysis, and postmortem processes to improve system reliability.
We specialize in creating high-performing nearshore IT teams to help North American clients innovate faster and more efficiently. We are a people-first, purpose-driven company with a growing team, offering an inclusive culture and real growth opportunities.
Own the technical direction of the AWS platform, building cost visibility tooling and managing Kubernetes on EKS.
Design and maintain Terraform modules for self-service infrastructure provisioning and standardize CI/CD across services.
Harden the platform alongside security, lead incident response, and mentor senior engineers through design and code review.
PlayOn powers high school sports ticketing, streaming, and fundraising through platforms like GoFan, NFHS Network, and MaxPreps. Backed by KKR, the company is a growth-stage leader focused on making high school sports more accessible and connected.
Support cloud-hosted application testing, implementation, maintenance, and validation.
Monitor and troubleshoot Windows, Linux, server, network, and application environments.
Assist with incident response, documentation, and operational process improvements.
Applied Systems builds cloud software and AI-powered solutions that reinvent insurance technology for agencies and brokers worldwide. With over 40 years of experience, the company fosters a people-first culture built on trust, inclusion, and growth, supporting employees to deliver their best work.
Build and maintain reliable, scalable, and secure infrastructure solutions for large-scale SaaS applications.
Automate infrastructure provisioning, configuration, deployment, and optimization processes.
Collaborate with R&D teams to improve production stability, reliability, and developer experience.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to ensure fair and efficient recruitment.
Design, implement, and maintain scalable and reliable systems.
Set up monitoring tools and create incident response plans to quickly identify and resolve issues.
Develop and maintain automation tools for deployment, monitoring, and system health checks.
LeoLabs is building the living map of activity in space through a proprietary global radar network and AI-enabled analytics platform. The company collects millions of measurements daily on more than 25,000 objects, protecting billions in assets for commercial and government missions.