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See allIT Support Specialist (Level 1) | Automotive Solutions | Turkish Market
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What will your mission be?:
- Manage incidents and analyze reported cases.
- Provide first-line technical support and follow up until resolution.
What will your day-to-day look like?:
- Handle incidents via phone, email, and ticketing tools.
- Analyze hardware, software, and application issues.
- Collaborate with international teams and document solutions.
What are we looking for?:
- Experience in IT technical support and ticketing systems.
- Knowledge of hardware, software, and remote access tools.
- Proficiency in Ukrainian and English.
What we offer?:
- Permanent Bosch contract and full-time position.
- 100% remote working model with hybrid option in Madrid.
- International and multicultural environment.
Bosch Service Solutions
Bosch Service Solutions provides complex technology-based services in Business Process Outsourcing, using AI and automation. With nearly 10,000 employees globally, they foster a diverse and inclusive culture.