Position, architect, and evangelize modern contact center and omnichannel CX solutions.
Lead clients through modernization strategies aligned to business objectives.
Act as a trusted advisor to both business and technology stakeholders.
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. NWN is a high-performance team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score.
Drive AI-enabled partner growth through AI/ML architecture expertise and strategic business development.
Guide partners on hybrid architectures and multi-vendor AI strategies.
Drive technical co-innovation and commercial success for AI-powered partner solutions.
ServiceNow began in San Diego, California in 2004 and stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent, cloud-based platform seamlessly connects people, systems, and processes. They pursue their purpose to make the world work better for everyone.
Lead role-based curriculum strategy for Agents, Supervisors, Workforce Managers, and Quality Analysts.
Advise on feature enablement including omnichannel, CRM integration, AI-enabled tools, and automation capabilities.
Facilitate executive workshops including maturity model assessments and operating model alignment sessions.
LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed. They invest in technology and prototypes ahead of need, bringing commercial-grade platforms and mission-ready AI to federal agencies at commercial speed, with a focus on agility and collaboration, serving the defense, space, healthcare, and energy sectors.
Design and prototype enterprise-grade, AI-driven customer experience demo solutions.
Apply deep knowledge of enterprise contact center ecosystems.
Lead rigorous technical discovery sessions across multi-layered enterprise organizations.
Quiq is an early-stage company that provides customer support technology. They focus on messaging channels and AI-driven solutions to help businesses connect with their customers more effectively.
Translate AI strategies into solution blueprints and proof of concepts.
Serve as a trusted technical advisor for customers.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations.
Serve as a deep technical subject matter expert on the Moveworks platform for partners.
Activate partners to independently sell Moveworks by teaching them how to technically qualify, scope, position, and design solutions.
Build and maintain repeatable partner-facing assets, including technical playbooks, reference architectures, and solution patterns.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.