Job Description
Key Responsibilities:
- Facilitate discovery sessions: Uncover customer challenges and show how CRM and Industry solutions can make a difference.
- Develop engaging demos: Configure and customize demos to showcase AI agents, automation, and workflows.
- Partner with sales teams: Translate technical capabilities into compelling stories for both business and technical audiences.
Required Skills and Experience:
- Experience with AI: Leverage or critically think about how to integrate AI into work processes.
- Pre-sales experience: Have 2+ years of experience in pre-sales solution consulting or sales engineering.
- Industry knowledge: Familiarity with industry-specific workflows, challenges, and compliance requirements (bonus for Financial Services or Healthcare).
Additional Information:
- Stay current: Keep up-to-date on product releases and AI features to ensure demos are fresh and relevant.
- Collaborate: Contribute to team success by sharing learnings and supporting marketing events.
- Travel: Willingness to travel as needed to support customer engagements and team events.
About ServiceNow
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.