Sales & Business Administration Coordinator

Sales & Quote Administration:

• Prepare, review, amend, and issue customer quotations using Kaseya Quote Manager.
• Support quote amendments, renewals, pricing requests, and related sales administration.
• Liaise with vendors and distributors to obtain accurate pricing, licensing, and product information.

Contract & Customer Account Administration:

• Maintain accurate customer contracts within Autotask and associated business systems.
• Coordinate contract creation, amendments, renewals, and ongoing lifecycle administration.
• Respond to customer account enquiries relating to contracts, licensing, billing, and account records.

Licence & SKU Reconciliation:

• Run licence and usage reports from SoftwareOne, Rhipe, or equivalent vendor portals.
• Reconcile vendor SKUs and licence quantities against Autotask contracts and internal records.
• Investigate discrepancies, identify root causes, and coordinate corrections.