Renewals and Deal Desk Operations Specialist

Renewal Management:

• You will manage renewal readiness and entitlement compliance, ensuring alignment with customer contracts.
• You will collaborate with Sales, Deal Desk, and Customer Success to resolve discrepancies.
• You will conduct pre-renewal compliance reviews and enforce Day 1 compliance.

Operations Support:

• You will support revenue operations tasks including end-to-end testing and approval process oversight.
• You will drive system improvements and provide training to the sales team.
• You will serve as the go-to expert for CPQ tool questions.

Deal Desk Collaboration:

• You will assist senior deal desk managers in developing innovative deal structures.
• You will provide financial modeling and proposal support.
• You will ensure compliance with internal controls and timely delivery of compliant offers.