You will support the Customer Success Organisation in driving a portfolio of customer renewals.
As an experienced professional, you'll resolve issues creatively while mitigating risk and ensuring world-class renewal experiences.

What You'll Do:

Serve as an extended member of the account team to bring contract renewals to a successful conclusion.
Build and communicate accurate forecasts, highlight risks, and develop resolution strategies with partners.

What You Have:

5+ years in Sales, Customer Success, or Finance, with 2+ years in software renewals.
Strong negotiation skills and experience analyzing complex problems, using Salesforce, and understanding SaaS legal frameworks.

Perks & Benefits:

Enjoy 25 days holiday, flexible time away, and employer-paid medical and dental.
Benefit from 20 weeks maternity and 12 weeks paternity/adoption leave, plus personal volunteer days.

Smartsheet

Smartsheet empowers teams to manage work and scale solutions, now uniting human teams with AI agents to automate tasks and gain insights. With over 20 years in the industry, the company fosters an inclusive culture where employees' ideas are heard and contributions have real impact.

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