Associate Director, Business Operations & Strategy

Spring Health

Remote regions

US

Benefits

18w maternity 16w paternity

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Role Overview:

  • Act as senior strategic and operational leader for Specialty Care team.
  • Partner with Clinical, Product, Analytics, and Marketing to drive execution and growth.
  • Manage cross-functional roadmaps and clinical operations functions.

What You'll Do:

  • Master P&L mechanics, unit economics, and margin drivers to inform strategy.
  • Build AI-native workflows to improve system efficiencies and capacity planning.
  • Define and track KPIs to guide organizational decision-making.

What Success Looks Like:

  • Clear visibility into P&L levers driving revenue growth and margin expansion.
  • Strong cross-functional partnerships enabling seamless execution.
  • Team members are engaged, supported, and developed through coaching.

Spring Health

Spring Health is a global mental health company using an AI-native platform to deliver personalized mental health support, including therapy, coaching, and medication management. The company reaches over 170 million people worldwide through employers and health plans, with outcomes validated by JAMA Network Open.

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