Customer Success Manager

Rover

Remote regions

Canada

Salary range

$65,000–$80,000/yr

Benefits

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About Our Team:

  • Fully remote, fast-paced, collaborative and self-directed environment.
  • Value hustle, being customer obsessed and people who bring a solution-oriented mentality.
  • Entrepreneurial in spirit, creative in our thinking, and innovative in our approach.

About the Position:

  • Oversee a portfolio of 25-30 sports teams.
  • Maintaining customer happiness.
  • Collaborating cross-functionally to drive buy-in for a broad set of initiatives.

What we’d love to see in your work history:

  • A sports fan, bonus points for experience working for a sports team or within the sports industry
  • 2+ years of experience in a Customer Success or Account Manager role, ideally in a SaaS environment
  • A strong background in digital marketing, with hands on campaign execution across push, SMS, in app, and email

Rover

Rover aims to drive the future of fan and member engagement by unlocking meaningful connections between sports teams and their fanbase. Rover's sports first marketing automation platform is purpose-built for the unique needs of sports organizations, and they are trusted by more than 65 teams across the NFL, NBA, NHL, MLS, and globally.

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