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Responsibilities:
- Represent the Ollie brand voice to current and prospective customers.
- Deliver a memorable customer experience that helps to build long-term relationships with our pups and their pet parents.
- Manage customer relationships across multiple channels, including emails, phones, our order management system, and more!
About You:
- Put pets first. You love dogs and approach every dog with the same empathy and understanding as if it were your own.
- Value patience. You leverage your knowledge and communication skills to provide the best answers to our pup parents’ many questions.
- Improvisation. You like finding new ways to tackle challenges, and nothing catches you off guard.
Benefits:
- Competitive hourly salary and an annual bonus potential.
- Sponsored 401k program with employer match up to 4%.
- Comprehensive health coverage including medical, dental, and vision.
Ollie
Ollie improves pets' lives by making freshly-cooked, human-grade dog food delivered to customers' doors. The company has a growing team with a culture that cares deeply about work and team members.