Customer Success Manager
Benefits
Unlimited PTO
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About iRESTORE:
- Fast-growing DTC brand in beauty and wellness with technology-led solutions.
- Features FDA-cleared products and is recognized by Forbes, WIRED, and Esquire.
Responsibilities:
- Oversee daily performance, quality assurance, and team coaching.
- Drive retention and sales through save strategies and product education.
Qualifications:
- 5+ years in Customer Success, 2+ years managing support teams.
- Experience with global teams, QA programs, and KPIs like CSAT and SLA.
Benefits:
- Competitive salary, unlimited PTO, and remote-first culture.
- Medical, dental, vision, fitness stipends, and product discounts.
IRESTORE
iRESTORE is a fast-growing direct-to-consumer brand in the beauty and wellness space, focused on helping customers restore confidence through safe, effective, and technology-led solutions. The company has been featured by leading publications and is building a team to become a global leader in the industry.