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Ownership and Impact:
- Own customer loyalty, retention, and re-engagement across all owned channels.
- Drive repeat purchase rate and re-activate lapsed customers to improve long-term economics.
- Prove email incrementality with holdouts, not just last-click attribution.
What You'll Do:
- Run email program in Klaviyo, including flows for welcome, cart abandonment, post-purchase, and winback.
- Relaunch loyalty program end-to-end, from positioning to build to measurement.
- Personalize marketing campaigns and on-site experience using browsing behavior and purchase history.
Who You Are:
- Competitive and love to win, with a high bar for yourself and others.
- Willing to do whatever it takes, with founder-level ownership and a self-starter mindset.
- Analytical, data-driven, and hands-on in Klaviyo and Shopify—no agency needed.
Inspiration Commerce Group
Inspiration Commerce Group buys and builds companies that help people find and buy products they love, with portfolio including fashion marketplaces and affiliate platforms. As a team of ~50 who scaled from $0 to $100M in revenue with 6 acquisitions in 18 months, the culture is high-performance, founder-level ownership, and competitive drive.