Renewals Manager

As a Renewals Manager at Jasper, you’ll play a critical role in driving customer retention and revenue growth across our SMB, Mid-Market, Enterprise, and Strategic customer segments. You’ll own the full renewal lifecycle, from forecasting and negotiation through contract execution, while building scalable frameworks that keep our renewal operations proactive, data-driven, and customer-centric. This is a high-impact, cross-functional role that partners closely with Customer Success Managers (CSMs), Account Executives (AEs), Legal, Security, and Billing teams to ensure smooth renewals and continued customer satisfaction. You’ll also bring a strategic lens to renewal readiness, ensuring Jasper maintains best-in-class renewal performance as we scale.