Similar Jobs
See allEngagement Specialist (Community & Support - SaaS)
Search Atlas Group
Colombia
Intercom
Slack
Customer Support Representative
AppDirect
Global
Zendesk
Jira
Support Engineer
Atomic
HTTP
JSON
SQL
Software Engineer
WorkOS
North America
Typescript
React
Postgres
E-commerce Customer Support Virtual Assistant
20four7VA
Global
Zendesk
Communication
Customer Service
Community (50%):
- Manage and engage with users on Reddit, Discord, and App Store reviews
- Respond to questions, posts, and feedback to foster a positive community experience
- Help users discover new ways to get value from IFTTT Pro
Support (50%):
- Efficiently triage support tickets IFTTT users
- Assist users in building Applets, including using filter code (JavaScript)
- Create, audit and improve help center documentation
IFTTT
IFTTT helps everything work better together. With over 30M users, 160K Pro customers, and 1,000+ supported services, they are the established no-code standard for connecting anything in our growing digital world. We believe IFTTT can become the platform of choice for Digital Creators and DIYers looking to automate their businesses, grow their communities, and connect their homes.