Business Architect

Key Responsibilities:

• Facilitate business process workshops and discovery sessions; own agenda, facilitation, synthesis, and follow-up.
• Lead journey mapping, current-state/future-state walkthroughs, and stakeholder interviews.
• Translate business conversations into clear functional requirements, user stories, and process documentation.

Qualifications:

• 5–8 years of Salesforce experience in a consulting or professional services environment with client-facing delivery.
• Demonstrated experience running workshops and facilitated sessions with business stakeholders.
• Quote-to-cash experience (CPQ, Revenue Cloud, Apttus/Conga, Zuora) strongly preferred.

What We Value:

• Genuine curiosity about how clients' businesses work and what's getting in the way.
• Energy in a room—making workshops productive and stakeholders feel heard.
• Follow-through—doing what you said you'd do and flagging issues early.