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Strategic Customer Engagement:

  • Serve as the executive point of contact for strategic accounts.
  • Guide customers in realizing the full potential of the ServiceNow platform.
  • Connect technology investment to quantifiable enterprise results.

Governance, Value Realization, and Growth:

  • Establish executive governance structures.
  • Proactively identify risks to customer health and value realization.
  • Measure and communicate transformation success.

Cross-Functional Leadership:

  • Align dotted-line and matrixed teams across departments.
  • Bridge strategy and execution by translating customer insights.
  • Drive unified outcomes.

ServiceNow

ServiceNow is a global market leader providing cloud-based solutions that streamline digital workflows. They serve over 8,100 customers, including 85% of the Fortune 500, connecting people, systems, and processes through their intelligent, AI-enhanced platform to improve efficiency.

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