Serve as the executive point of contact and trusted advisor to the most strategic accounts, partnering directly with C-suite leaders to align transformation objectives to measurable business outcomes.
Establish executive governance structures (steering committees, QBRs, etc.) that ensure accountability, transparency, and alignment at every stage of the customer lifecycle.
Lead through influence—aligning dotted-line and matrixed teams across Delivery, Support, Success, Product, Sales, and Partners to drive unified outcomes.
TransformationAILeadershipGovernanceExecutive Communication
Partner with executive leaders to shape digital strategies anchored on ServiceNow’s AI-powered platform.
Establish ServiceNow as the trusted platform for operational efficiency and intelligent automation.
Drive transformation of customer service operations to improve case resolution speed and experience.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Own and grow a portfolio of 25 or more mid market enterprise customers, guiding them from go live through long-term value realization
Serve as a trusted advisor to executive sponsors, aligning AI-driven solutions to strategic business outcomes
Drive adoption, engagement, and expansion of the Moveworks AI Assistant across ServiceNow workflows
Moveworks, now part of ServiceNow, is redefining how work gets done. Together, they combine Moveworks’ industry-leading AI Assistant with ServiceNow’s world-class workflow platform to deliver instant, intelligent support across IT, HR, Finance, and beyond.
Design AI-powered solutions, tackle critical problems, and embed with customers for real-world impact.
Bridge the gap between product capability and user needs, converting requirements into functional UI/UX.
Define vision, craft artifacts, guide teams, and inspire stakeholders as a hands-on design leader.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Define experience-led strategies for ServiceNow deployments.
Create high-impact artifacts like experience maps and prototypes.
Build partnerships with stakeholders to improve products.
ServiceNow is a global market leader in AI-enhanced technology. They bring innovative cloud-based platform seamlessly connects people, systems, and processes to empower organizations. ServiceNow has over 8,100 customers, including 85% of the Fortune 500®.
Carry a global quota tied to the creation and progression of strategic and transformational deals.
Own a defined portfolio of high-impact opportunities, driving them from early signal through late-stage pursuit and close.
Act as the deal development owner for assigned opportunities, ensuring clarity, momentum, and executive alignment throughout the pursuit lifecycle.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Lead executive alignment, global business plans, and sales.
Drive and generate new business via the "sell-to," "sell with," and "sell through" motions.
Ensure successful execution of operational and revenue targets.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. The company's intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Drive ServiceNow’s long-term revenue growth and profitability through larger and more strategic transactions across their Americas business.
Act as an in-region deal expert, responsible for driving end-to-end deal strategy, developing creative commercial structures, and leading complex negotiations for strategic deals.
Help define and follow a consistent programmatic approach to help the regional sales organizations and cross-functional deal execution teams to close our most complex and strategic deals.
They are a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Lead, coach, and develop Service Delivery Managers across multiple regions.
Manage critical customer escalations, acting as the senior point of accountability for service delivery issues.
Define and enforce delivery standards, quality assurance processes, and SLA governance frameworks.
Nexthink is the leader in digital employee experience management software. They provide IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale, impacting employees anywhere. The company has over 1,200 customers and 9 offices worldwide, dual headquartered in Lausanne, Switzerland and Boston, Massachusetts.
Own NRR, retention, and onboarding outcomes across the Customer Success organization.
Build and scale CS through AI, automation, and systems thinking.
Design and evolve engagement models across customer segments.
Customer.io's platform allows over 7,500 companies to send billions of emails, push notifications, in-app messages, and SMS every day. They power automated communication, helping teams send smarter, more relevant messages using real-time behavioral data; they value empathy, transparency, and action.
The Solution Sales Executive will oversee market success of ServiceNow's Moveworks products.
Support territory strategy and planning to improve vertical understanding, account use case targeting and execution.
Provide input to AE during the account planning process based on territory strategy and recommendation.
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology. They serve over 8,100 customers, including 85% of the Fortune 500®, with a cloud-based platform connecting people, systems, and processes to improve work.
Lead New Era’s Midmarket Resolution Support Services teams.
Achieve high customer satisfaction and meet service-level commitments.
Drive overall performance through effective communication and team leadership.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With over 3,000 professionals globally, they foster a team-oriented culture that values personal and professional development and exceptional customer service.
Oversee successful delivery of complex client implementations.
Ensure operational excellence and continuous improvement.
Provide leadership to managers and senior-level professional staff.
Katch is a healthcare technology company specializing in payment integrity and subrogation solutions. They partner with health plans, providers, and stakeholders to identify, recover, and prevent payment errors, aiming to reduce costs and improve operational efficiency. They are building a fast-growing team that thrives in a startup environment and values curious, resourceful problem-solvers who are collaborative and eager to learn.
Define and execute a workforce transformation strategy for an AI-enabled future.
Build workforce planning models to anticipate AI's impact on team structures.
Redesign roles as AI automates workflows, collaborating with Product and Engineering.
Smartsheet is a leading enterprise platform for dynamic work, empowering organizations to plan, execute, and report on work at scale. Backed by multiple private equity firms, Smartsheet operates with the rigor, discipline, and growth orientation of a world-class PE-backed SaaS company.
Develop relationships with multiple C-suite personas across all product sales
Oversee client relationship mapping, orchestrating an account strategy while leading across a broad virtual team
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their technology roadmap
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Act as the lead domain authority for global, multi-billion dollar opportunities, partner with account executives to design complex deal structures and multi-year expansion roadmaps.
Guide existing clients through the modernization of their workflows. You’ll demonstrate how migrating to a platform or adopting Addepar’s AI-powered insights creates a vertically integrated ecosystem that outpaces their current setup.
Conduct executive-level discovery to identify systemic business inefficiencies, mapping them to a holistic technical vision that incorporates AI, data lakehouses, and third-party integrations.
Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets.
Serve as a trusted advisor to senior government executives addressing operational and organizational challenges.
Lead strategic assessments across operations and governance, synthesizing insights into executive narratives.
Define executive KPIs, translate data into actionable insights, leveraging AI to uncover optimization opportunities.
Accela delivers government software, helping to improve efficiency and increase citizen engagement. They provide a cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes.
Shape executive governance, operational cadence and drive company-wide performance.
Embed a robust performance and governance framework that connects strategy, financial planning and execution.
Lead high-priority, cross-functional strategic initiatives with clear scope, ownership and measurable outcomes.
Form3 is revolutionizing the world of payments with its cutting-edge technology and innovative solutions. Form3 is a fully remote organization with a head office in London and hires talented people from a variety of backgrounds and experiences.
Shape AI engagement plans in key accounts, partnering with account teams and senior customer stakeholders.
Clarify customer AI goals and challenges and translate them into actionable roadmaps.
Help design or improve AI operating models and governance so proofs of value can become production solutions.
Dell Technologies helps customers modernize infrastructure and unlock value from AI. They are a unique family of businesses that helps individuals and organizations transform how they work, live and play, offering a broad and innovative technology and services portfolio.
Function as the strategic lead for Strategic clients, conveying and delivering Headspace’s value while building strong, referenceable relationships.
Develop a deep understanding of each client’s business needs, strategic priorities, and challenges, helping them succeed with Headspace.
Build impactful relationships with C-suite and senior stakeholders, thoughtfully guiding the segment and identifying opportunities for growth.
Headspace provides access to lifelong mental health support. They combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective and personalized. They are collaborative, inclusive, and grounded in their values.
Drives evolution of Customer Service Managers into commercially driven Customer Success Managers.
Ensures customers realize maximum business value from T Cloud Public, translating into sustained revenue growth.
Orchestrates cross‑functional execution with Sales and Services and keeps senior business leaders engaged.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, recognized as Hungary’s most attractive employer in 2025. They offer a wide portfolio of IT and telecommunications services with over 5300 employees, serving hundreds of large customers in Germany and other European countries.