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EMEA

  • Partner with executive leaders to shape digital strategies anchored on ServiceNow’s AI-powered platform.
  • Establish ServiceNow as the trusted platform for operational efficiency and intelligent automation.
  • Drive transformation of customer service operations to improve case resolution speed and experience.

AI Automation Financial Services Insurance

20 jobs similar to Client Director – Financial Services & Insurance (FSI)

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North America

  • Lead discovery workshops to determine customers' challenges
  • Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences
  • Build and configure end-to-end demo flows that showcase AI-enhanced self-service, automation, and insight.

ServiceNow is a global market leader that brings innovative AI-enhanced technology. They serve over 8,100 customers to connect people, systems, and processes, empowering organizations to find smarter ways to work. ServiceNow's intelligent cloud-based platform seamlessly connects, making work better for everyone.

LATAM

  • Act as an advocate for our customers to help them achieve business outcomes.
  • Bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.
  • Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses.

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work and include 85% of the Fortune 500®.

$149,800–$200,200/yr
North America

  • Drive the resolution of complex, high-impact, and highly visible global customer situations, ensuring exceptional customer satisfaction and value realization.
  • Develop and execute innovative implementation strategies to reduce time-to-value for CBS and HRSD suites and support adoption of adjacent ServiceNow products in Core Business Workflow.
  • Serve as the primary escalation point for critical customer issues not resolved by Support, Expert Services (ES), or Impact teams.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

$197,220–$325,440/yr
North America Canada

  • Lead executive alignment, global business plans, and sales.
  • Drive and generate new business via the "sell-to," "sell with," and "sell through" motions.
  • Ensure successful execution of operational and revenue targets.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. The company's intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

APAC

  • Develop relationships with C-suite personas across product sales.
  • Oversee client relationship mapping and lead across a broad virtual team.
  • Be a trusted advisor to customers, advising how ServiceNow can help their IT roadmap.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work, with 85% of the Fortune 500® as customers.

$84,075–$130,350/yr
North America Canada

  • Design customer journeys for the AI Experience through personalized demos, tailored workshops, and value metrics across specific industries and use cases.
  • Create and validate outside-in discovery and facilitate high-impact workshops that showcase the native AI Experience capabilities of the ServiceNow platform.
  • Design, configure and deliver tailored demonstrations aligned with industry use cases and customer priorities.

ServiceNow provides innovative AI-enhanced technology that connects people, systems, and processes to empower organizations. With over 8,100 customers, including 85% of the Fortune 500®, they strive to make the world work better for everyone.

Europe

  • Serve as the strategic advisor to customers, aligning ServiceNow capabilities to their business priorities and transformation agenda
  • Design and deliver tailored Success and Advisory solutions that ensure adoption, value realization, and long-term customer success
  • Collaborate cross-functionally with Customer Success, Product, and Professional Services teams to ensure a seamless and impactful customer journey

ServiceNow began in San Diego, California in 2004 with a vision to transform how we work. Today, they are a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Canada

  • Lead the strategy for a customer base.
  • Build the first version of AI-augmented expansion playbook.
  • Define how to cross-sell new products.

Workleap, based in Montreal, aims to simplify work through HR and IT solutions. With over 20,000 companies using their products, they focus on simplicity and delivering exceptional value.

North America Canada

  • Develop relationships with multiple C-suite personas across all product sales.
  • Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team.
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap.

ServiceNow's technology makes the world work for everyone, and their people make it possible. They are an ambitious team of change makers with a restless curiosity. With more than 7,400+ customers, they serve approximately 80% of the Fortune 500, and they're on the 2021 list of FORTUNE World's Most Admired Companies®.

US

  • Leading enterprise transformation program for major banking clients.
  • Owning executive stakeholder alignment and program governance.
  • Optimizing time to value for clients and maintaining reasonable timelines.

Pismo, founded in 2016 by experienced entrepreneurs and engineers, provides a comprehensive processing platform for banking, card issuing, and financial market infrastructure, helping customers innovate and build next-generation banking and payment solutions. Pismo was acquired by Visa in 2024, with 500+ employees in more than 10 countries.

Latin America

  • Configure ServiceNow Platform (IT Workflow, Customer Workflow, Employee Workflow, and Platform).
  • Participate in workshops, assess current processes, and establish future-state processes.
  • Design and deliver ServiceNow solutions with a technical architecture.

ServiceNow began transforming work in San Diego, California in 2004. Today, they are a global market leader, bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes to empower organizations.

North America

  • The Platform Architect is a strategic technical leader responsible for helping customers architect, mature, and govern scalable, secure, high-performing solutions on the ServiceNow platform.
  • You will have the opportunity to shape the transformation for leading global financial institutions and work with the latest in AI advancements.
  • They develop relationships with customer executives, platform owners, architects, and development teams help them understand the role of ServiceNow in their transformation vision.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations.

APAC

  • Lead large, cross-product initiatives and deliver world-class product experiences.
  • Drive exceptional and innovative end-to-end user experience, design languages, and frameworks.
  • Provide strategic direction, vision, and leadership for large collaborative efforts.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers including 85% of the Fortune 500. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America Canada Unlimited PTO

  • Define experience-led strategies for ServiceNow deployments.
  • Create high-impact artifacts like experience maps and prototypes.
  • Build partnerships with stakeholders to improve products.

ServiceNow is a global market leader in AI-enhanced technology. They bring innovative cloud-based platform seamlessly connects people, systems, and processes to empower organizations. ServiceNow has over 8,100 customers, including 85% of the Fortune 500®.

North America Canada

  • Design AI-powered solutions, tackle critical problems, and embed with customers for real-world impact.
  • Bridge the gap between product capability and user needs, converting requirements into functional UI/UX.
  • Define vision, craft artifacts, guide teams, and inspire stakeholders as a hands-on design leader.

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Europe

  • The Senior Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results.
  • The EM completes the project following ServiceNow's leading practice methodology, NowCreate, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain team member support for the project, including risk and issue mitigation.
  • The EM is also responsible for assembling and leading the ServiceNow resources on the project making sure they understand the planned tasks, tracking actual progress, and managing deviations through appropriate measures.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

US Canada

  • Lead and scale a high performance team of solution consulting leaders and architects
  • Partner closely with national sales leadership to drive industry growth
  • Act as a Field CTO and strategic advisor to senior customer executives

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. They offer an intelligent cloud-based platform that connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America

  • Develop relationships with multiple C-suite personas across all product sales
  • Oversee client relationship mapping, orchestrating an account strategy while leading across a broad virtual team
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their technology roadmap

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Europe

  • Translates government requirements into compelling ServiceNow solutions.
  • Builds trust with public sector teams and stakeholders.
  • Develops product-specific solutions to achieve sales goals.

ServiceNow, founded in 2004, provides AI-enhanced technology. They are a global market leader with over 8,100 customers and 85% of the Fortune 500® using their cloud-based platform to connect people, systems, and processes.

North America

  • Develop relationships with multiple C-suite personas across all product sales.
  • Oversee client relationship mapping to the account team to orchestrate an account strategy.
  • Be a trusted advisor to customers by understanding their business and advising them on ServiceNow.

ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.