The Platform Architect is a strategic technical leader responsible for helping customers architect, mature, and govern scalable, secure, high-performing solutions on the ServiceNow platform.
You will have the opportunity to shape the transformation for leading global financial institutions and work with the latest in AI advancements.
They develop relationships with customer executives, platform owners, architects, and development teams help them understand the role of ServiceNow in their transformation vision.
Help customers establish a technical foundation in the ServiceNow Platform and design solutions that deliver outcomes.
Ensure customers use leading practices around instance strategy, technical governance, core data, integrations and the health of the platform.
Work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Lead the enterprise architecture, design strategy, and platform governance for our ServiceNow ecosystem.
Drive best practices, guiding project delivery teams, and ensuring we continuously leverage the full potential of the ServiceNow platform.
Translate complex business needs into robust technical designs while aligning to platform guardrails and enterprise architecture standards.
Western Digital's vision is to power global innovation and push the boundaries of technology. They offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers. They are a key partner to some of the largest and highest-growth organizations in the world.
Consulting with customers and configuring ServiceNow Integrations based on configuration best practices.
Designing and implementing integrations between ServiceNow and third-party software platforms.
Delivering transformative integration architectures that support AI solutions on the platform.
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology. They empower organizations to find smarter ways to work with their intelligent cloud-based platform, connecting people, systems, and processes, serving over 8,100 customers, including 85% of the Fortune 500®.
Lead the technical design and implementation of complex ServiceNow solutions.
Act as the highest-level engineering authority for ServiceNow implementations.
Drive performance, scalability, and reliability improvements through engineering techniques.
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. They employ more than 6,000 people across the globe and cultivate collaboration to succeed, offering independence to make a larger impact.
Participate in workshops, assess current processes, and establish future-state processes.
Design and deliver ServiceNow solutions with a technical architecture.
ServiceNow began transforming work in San Diego, California in 2004. Today, they are a global market leader, bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes to empower organizations.
Own and contribute to the development, configuration, and optimisation of the ServiceNow platform
Design and implement ServiceNow solutions that support ITSM and wider enterprise workflows
Collaborate with stakeholders to gather requirements and translate them into scalable ServiceNow configurations
Smart Working connects skilled professionals with global teams for full-time, long-term roles, breaking down geographic barriers. They focus on providing meaningful work with teams that invest in employee success, fostering personal and professional growth in a remote-first environment.
Partner with customer executives to understand their priorities, translating them into ServiceNow solutions.
Lead architecture and design engagements across initiatives like IT transformation and digital products.
Communicate ServiceNow’s platform architecture clearly to technical and business audiences.
ServiceNow, founded in 2004, provides AI-enhanced technology. They serve over 8,100 customers, including 85% of the Fortune 500, with an intelligent cloud-based platform that connects people, systems, and processes.
Translate AI strategies into solution blueprints and proof of concepts.
Serve as a trusted technical advisor for customers.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations.
Engage with customer executives to identify pain points and translate them into scalable, robust, and secure ServiceNow solutions.
Work with a wide variety of customers, colleagues and partners to help them understand the power of the ServiceNow platform and the potential opportunities of the future of work
Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers.
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Engage with senior VP+ stakeholders to understand their short-term and long-term goals and challenges.
Design and architect end-to-end solutions using ServiceNow Industry products that align with business requirements and Industry best practices.
Proactively analyze the current state and identify new options for improving ways of working to achieve/exceed business results.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Serve as the strategic advisor to customers, aligning ServiceNow capabilities to their business priorities and transformation agenda
Design and deliver tailored Success and Advisory solutions that ensure adoption, value realization, and long-term customer success
Collaborate cross-functionally with Customer Success, Product, and Professional Services teams to ensure a seamless and impactful customer journey
ServiceNow began in San Diego, California in 2004 with a vision to transform how we work. Today, they are a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Lead business analysis and process consulting for core ITSM capabilities.
Facilitate workshops and stakeholder interviews to document current-state processes.
Align process design to ITIL principles and ServiceNow leading practices.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead the delivery team throughout the engagement and drive the overall vision and direction.
Work with the Sales Account Team, partner, and customer to understand the customer and the engagement.
Be the single point of contact for the ServiceNow internal organization, customer and partner to foster collaboration.
ServiceNow is a global market leader that specializes in AI-enhanced technology. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations, we have over 8,100 customers, including 85% of the Fortune 500®.
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
Devising and reporting on integration development plans and strategies.
Implement robust and innovative architectures that leverage the full potential of ServiceNow’s Workflow Data Fabric to support data ingestion.
ServiceNow began in sunny San Diego, California in 2004. Today, ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Serve as a deep technical subject matter expert on the Moveworks platform for partners.
Activate partners to independently sell Moveworks by teaching them how to technically qualify, scope, position, and design solutions.
Build and maintain repeatable partner-facing assets, including technical playbooks, reference architectures, and solution patterns.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Serve as the strategic advisor to customers, aligning ServiceNow capabilities to their business priorities and transformation agenda
Design and deliver tailored Success and Advisory solutions that ensure adoption, value realization, and long-term customer success
Guide executive sponsors and program leaders on governance, change management, and value measurement frameworks
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
The Senior Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results.
The EM completes the project following ServiceNow's leading practice methodology, NowCreate, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain team member support for the project, including risk and issue mitigation.
The EM is also responsible for assembling and leading the ServiceNow resources on the project making sure they understand the planned tasks, tracking actual progress, and managing deviations through appropriate measures.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Design and evolve the architecture of a cross-product platform that serves as the foundation for AI-driven software development.
Define architectural principles, standards, and guidelines for platform services and shared foundations.
Design integration patterns and interfaces between platform services, developer tools, and external systems.
JetBrains is building an AI-native platform for software development that connects developer workflows, team-level collaboration, and organizational control into a single coherent system. This platform will serve as the execution and governance layer for AI-driven development.
Advise clients strategically on platform & process design.
Devoteam is an international technology-independent consulting company with over 30 years of experience and more than 11,000 tech and business leaders worldwide, focusing on digital strategy, platform technologies, cybersecurity, and enterprise transformation. They are a strategic partner for leading cloud and service providers like AWS, Google Cloud, Microsoft, Salesforce, SAP, and ServiceNow.