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Europe

  • Serve as the strategic advisor to customers, aligning ServiceNow capabilities to their business priorities and transformation agenda
  • Design and deliver tailored Success and Advisory solutions that ensure adoption, value realization, and long-term customer success
  • Collaborate cross-functionally with Customer Success, Product, and Professional Services teams to ensure a seamless and impactful customer journey

SaaS Transformation Strategic Account Management Sales Operations Change Management

20 jobs similar to Business Transformation Solution Architect - CEG

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North America

  • Serve as the strategic advisor to customers, aligning ServiceNow capabilities to their business priorities and transformation agenda
  • Design and deliver tailored Success and Advisory solutions that ensure adoption, value realization, and long-term customer success
  • Guide executive sponsors and program leaders on governance, change management, and value measurement frameworks

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Europe Middle East Africa

  • Oversee market success of ServiceNow's Core Business Workflow Solutions.
  • Support customers to envision the value of a digital transformation.
  • Develop account strategies and build qualified pipeline.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

APAC

  • Enable Global Capability Center (GCC) transformation initiatives with System Integrator (SI) partners.
  • Build and execute joint go-to-market strategies for GCC transformation solutions.
  • Modernize processes using ServiceNow's workflow automation, Intelligent Process Automation (IPA), and AI-powered capabilities.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

EMEA

  • Engage with senior VP+ stakeholders to understand their short-term and long-term goals and challenges.
  • Design and architect end-to-end solutions using ServiceNow Industry products that align with business requirements and Industry best practices.
  • Proactively analyze the current state and identify new options for improving ways of working to achieve/exceed business results.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America

  • Support territory strategy and planning to improve vertical understanding, account use case targeting and execution.
  • Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
  • Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America

  • Serve as a trusted advisor to Fortune 500 C-suite leaders, empathetically translating your own operational experience into clear, actionable strategies for enterprise transformation.
  • Champion the customer by marshalling resources across Sales, GTM, Product, and Partner organizations to elevate value across the customer lifecycle.
  • Establish and elevate industry thought leadership by creating frameworks, narratives, and methodologies that help strategic customers accelerate their transformations.

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America Canada

  • Translate business needs into talent strategies.
  • Drive HR transformation initiatives.
  • Partner with leaders on organizational design.

ServiceNow, founded in 2004, is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations.

North America

  • Engage with customer executives to identify pain points and translate them into scalable, robust, and secure ServiceNow solutions.
  • Work with a wide variety of customers, colleagues and partners to help them understand the power of the ServiceNow platform and the potential opportunities of the future of work
  • Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers.

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America

  • Lead architectural design sessions focused on AI Experience and Platform solutions, translating customer requirements into actionable blueprints.
  • Showcase platform capabilities through technical deep-dive demos that educate customers on architectural possibilities, showcase integration capabilities, and build confidence in the solution's technical foundation.
  • Develop proof of concepts and technical validation frameworks for customers in your assigned districts.

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America

  • Execute comprehensive market and technology trend analysis with focus on AI, and workflow automation to identify emerging opportunities and competitive threats.
  • Drive portfolio insights and strategic recommendations that create cohesive customer experiences across platform and business units.
  • Support thought leadership initiatives by developing strategic content, product strategies and market perspectives that position ServiceNow's vision for AI and workflow innovation.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America

  • Integrate AI into work processes, decision-making, or problem-solving.
  • Support NowAssist and AI Agent solutions by using ServiceNow AI and Platform products with ServiceNow best practices focused on configuration vs. customization.
  • Drive various solution specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders

They are a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America

  • Helping customers architect, mature, and govern scalable, secure, high-performing solutions on the ServiceNow platform.
  • Shaping the transformation for leading global financial institutions and work with the latest in AI advancements.
  • Ensuring customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

US

  • Drive Enterprise Transformation, lead sales cycles into regulated industries.
  • Own the Full Sales Cycle, build pipeline and win strategic accounts.
  • Translate complex AI capabilities into compelling business outcomes.

Unframe is redefining how enterprises adopt and operationalize AI, helping organizations deploy secure, scalable AI solutions that drive measurable business outcomes. Backed by a $50M Series A, they're led by a multi-time founder and building the future of AI infrastructure fast.

$112,400–$185,500/yr
North America

  • Develop relationships with multiple C-suite personas across all product sales
  • Oversee client relationship mapping, orchestrating an account strategy across a broad virtual team
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Europe

  • The Senior Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results.
  • The EM completes the project following ServiceNow's leading practice methodology, NowCreate, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain team member support for the project, including risk and issue mitigation.
  • The EM is also responsible for assembling and leading the ServiceNow resources on the project making sure they understand the planned tasks, tracking actual progress, and managing deviations through appropriate measures.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America

  • Act as an advocate for our customers.
  • Oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products.
  • Bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America

  • Proactively identify and onboard innovative partners across the Americas who can adopt ServiceNow AI into their reference architectures.
  • Influence partner practices to incorporate ServiceNow AI for business transformation and build differentiated offerings.
  • Collaborate with partners to generate sourced pipeline opportunities with clear quarterly impact.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

$133,600–$233,800/yr
North America

  • Partner with Major Area Leaders to develop and track customer adoption plans.
  • Monitor product adoption metrics and customer health indicators using AI-driven insights.
  • Prepare executive-ready materials for business reviews and strategic planning sessions.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to work better; they aim to make the world work better for everyone.

North America

  • Respond to customer, partner, and internal sales team requests related to training services.
  • Develop and improve processes for the smooth implementation of training programmes.
  • Solve logistical and training class delivery issues with minimum impact to participants.

ServiceNow began in San Diego, California, in 2004 and has become a global market leader. They bring innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes to empower organizations.

Europe Middle East Africa

  • Lead the people side of transformation, ensuring 1,000+ ServiceNow consultants successfully adopt new delivery methodologies, AI-powered tools, and ways of working.
  • Apply Prosci methodology to drive adoption, minimize resistance, and accelerate business benefits realization.
  • Manage 7-8 professionals: change managers, communications specialists, training developers, analysts.

ServiceNow, founded in 2004, is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.