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Role:

  • Responsibilities/ activities can vary by solution area given coverage capacity.
  • Support territory strategy and planning to improve vertical understanding, account use case targeting and execution.
  • Provide input to AE during the account planning process based on territory strategy and recommendation.

Responsibilities:

  • Ensure recommendation to territory strategy and account planning is aligned with Now Value principles.
  • Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
  • Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model.

Qualifications:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • 5+ years knowledge on return on investment of specialty solutions area to lead solution win.
  • Experience as an AE, or in alternative sales/ customer service role.

ServiceNow

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

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