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  • Oversee successful delivery of complex client implementations.
  • Ensure operational excellence and continuous improvement.
  • Provide leadership to managers and senior-level professional staff.

Leadership Implementation Cross-functional Collaboration Problem-solving Stakeholder Management

20 jobs similar to Associate Director of Implementations

Jobs ranked by similarity.

Global Unlimited PTO

  • Own the end-to-end success of complex, multi-product customer implementations.
  • Lead the Advanced Implementation Delivery Trio — Solutions Architect and Implementation Engineer — driving alignment and accountability across each function.
  • Serve as the primary delivery leader for enterprise customers throughout the implementation and facilitate executive-level conversations.

Aiwyn is building the operating layer for accounting firms, automating the workflows that sit between client engagement and getting paid. Their platform spans Payments, Engagements, and Practice Management, and they're deploying it inside some of the most respected accounting firms in the country.

Canada Unlimited PTO

  • Manage and execute end-to-end implementations for mid-market and smaller enterprise customers.
  • Develop and implement strategies that enhance customer experience and expedite time to value.
  • Foster strong relationships with customers through effective communication and support.

Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

US

  • Lead the Program Optimization team, setting strategic direction and performance goals.
  • Design and implement repeatable, high-value program architectures for client onboarding.
  • Serve as the consulting expert for key clients, translating their needs into optimized program implementations.

Freenome is working to detect cancer early using a routine blood draw. We value diversity and strive to create an inclusive, equitable environment for our employees.

  • Lead clients through the entire implementation process.
  • Ensure a smooth and efficient onboarding experience.
  • Collaborate with sales and client success teams for efficient client handoff.

Rundoo helps clients from initial sign-up to steady-state and fully transitioned to general support. It is a fast-paced startup where employees thrive and grow with the company.

US Unlimited PTO

  • Serve as a trusted partner and escalation point for key customers, ensuring issues are resolved swiftly.
  • Anticipate and remove obstacles that hinder delivery, equipping teams with the processes and tools needed.
  • Partner with leaders across departments to align implementation strategy with organizational priorities.

Humata Health Inc. delivers innovative solutions that improve healthcare efficiency and patient outcomes. They foster a diverse workplace where ideas and contributions are valued, offering remote flexibility and growth opportunities.

US

  • Lead assigned teams to deliver high-quality operational support.
  • Oversee workflows and monitor KPIs to enhance operational efficiency.
  • Focus on team training and development while driving continuous improvement initiatives.

Jobgether is a platform that helps connect job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and objectively, and the final hiring decisions are managed by the company's internal team.

US Unlimited PTO 11w maternity

  • Define and evolve Freshpaint’s implementation philosophy and service tiers.
  • Lead, mentor, and grow a high-performing team of Enterprise Implementation Engineers.
  • Act as executive sponsor for strategic or high-risk implementations.

Freshpaint is a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). They have raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.

Europe

  • Support Implementation and Onboarding team members in EMEA by providing coaching and guidance to achieve individual and team goals.
  • Drive overall strategy and execution for the function in EMEA which includes teams like Technical Account Management, Project Management, Customer Training, and Solutions Architecture.
  • Build and lead teams, including coaching, performance development, and feedback in a post-sale implementation and onboarding environment.

1Password is building the foundation for a safe, productive digital future by innovating the market-leading enterprise password manager and pioneering Extended Access Management. They have surpassed $400M in ARR and have over 180,000 businesses trusting their products.

US

  • Lead complex, cross-functional enterprise programs.
  • Own end-to-end delivery of high-visibility client implementations.
  • Partner with executive leadership to operationalize enterprise priorities.

Solera Health is on a mission to change lives by guiding people seamlessly to better health solutions. They empower payers and employers with tools to manage providers and outcomes across chronic conditions, with an innovative platform curating a marketplace of solutions.

$200,000–$255,000/yr
US Unlimited PTO

  • Build, lead, and inspire a high-performing organization.
  • Define and own the technology delivery strategy and roadmap.
  • Drive execution of customer implementations with rigor.

Counterpart Health is transforming healthcare and improving patient care with Counterpart Assistant, an innovative tool. They support Primary Care Physicians (PCPs) and deliver improved outcomes to patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. Counterpart Health is a subsidiary of Clover Health.

$180,000–$200,000/yr
US

  • Serve as the primary executive-level point of contact for assigned enterprise customers.
  • Develop a deep understanding of each customer’s business, strategic priorities, and success metrics.
  • Partner with internal teams to continually elevate value delivered, ensuring it's consistently on-time, on budget, and exceeding customer expectations.

Impiricus is an AI-powered HCP Engagement Engine that ethically connects HCPs to pharma resources. Founded by a physician and pharmaceutical executive, they were named the #1 fastest growing company in North America in 2025 and has unique access to a large network of HCPs.

$110,000–$130,000/yr
US

  • Lead end‑to‑end implementation cycles, including discovery, data readiness, configuration, integration, UAT, go‑live, and post‑launch transition.
  • Develop and maintain project plans, timelines, milestones, RAID logs, risk mitigation plans, and status reports.
  • Facilitate internal and external project meetings, including kickoffs, milestone reviews, and working sessions.

Machinify is a leading healthcare intelligence company delivering value, transparency, and efficiency to health plan clients. They bring together an AI-powered platform with best-in-class expertise, serving over 85 health plans and 270 million lives.

$96,500–$151,000/yr
US

  • Lead customers through successful implementations of the Iterable platform.
  • Build relationships with key stakeholders by learning and solving their challenges.
  • Effectively manage and complete on-time multiple projects simultaneously.

Iterable is an AI-powered customer engagement platform that helps brands create individualized experiences. They have nearly 1,200 brands across 50+ countries and foster a culture of innovation, collaboration, and inclusion.

US Canada Unlimited PTO

  • Design and own the annual planning process: timeline, stakeholder alignment, trade-off structuring, resource mapping, goal-setting frameworks, and initiative sequencing.
  • Lead monthly KPI and performance reviews; elevate the quality, clarity, and decisiveness of all leadership forums.
  • Build, develop, and direct a small team of Program Managers who lead and drive projects within Client Operations and across the Wrapbook organization.

Wrapbook provides a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place, making production payroll and accounting easier, faster, and more secure. The growing team of 250+ people across the USA and Canada includes entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more.

Global Unlimited PTO

  • Lead the programmatic structure for multiple customer implementation projects, from project kickoff to go-live, ensuring each customer achieves a smooth and successful deployment.
  • Own high-level project planning and execution, managing scope, milestones, and deliverables while keeping all stakeholders informed with clear, timely communication.
  • Collaborate with internal teams—from Sales to Customer Success to Product—to ensure seamless handoffs and alignment on client outcomes.

Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. They are backed by top-tier investors like Bessemer, KKR, and Revolution, and is one of the fastest-growing scale-up SaaS companies in the world.

US

  • Leading enterprise transformation program for major banking clients.
  • Owning executive stakeholder alignment and program governance.
  • Optimizing time to value for clients and maintaining reasonable timelines.

Pismo, founded in 2016 by experienced entrepreneurs and engineers, provides a comprehensive processing platform for banking, card issuing, and financial market infrastructure, helping customers innovate and build next-generation banking and payment solutions. Pismo was acquired by Visa in 2024, with 500+ employees in more than 10 countries.

  • Create a positive environment, demonstrating role model leadership to shape the team's culture.
  • Grow people in their technical expertise and career path, supporting learning opportunities.
  • Champion a culture of automation, continually seeking opportunities to eliminate toil and enable the team.

Mambu is a leading SaaS cloud banking platform that aims to revolutionize the fintech industry and make banking better for a billion people. They provide exciting career opportunities to shape the future of financial services.

North America

  • Accountable for on time, on budget delivery of the defined solution scope.
  • Leads the delivery team throughout the engagement, often in collaboration with a services partner.
  • Manages the engagement governance, timeline, scope, risk, change management, resourcing, reporting and financials.

ServiceNow started in San Diego, California in 2004. They provide AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, with their intelligent cloud-based platform that connects people, systems, and processes.

$3,000–$3,400/yr
US

  • Lead high-level client strategy while driving flawless execution across a large-scale 2026 project.
  • Oversee key client partnerships at the executive level, ensuring alignment across strategy, staffing delivery, and financial performance.
  • Responsible for client satisfaction, team performance, operational excellence, and commercial success across the full lifecycle of the program.

Elevate Staffing is a people agency that values personality and authenticity. They celebrate diversity and invite applications from all cultures and backgrounds.

US Canada 5w PTO

  • Develop a deep knowledge of our product, and help customers through the implementation lifecycle from kickoff, through design and user acceptance testing
  • Able to gather and interpret customer requirements and configure the Optro solution to meet their needs
  • Serve as a project manager for small, medium, and large Optro implementation projects

Optro is the leading audit, risk, ESG, and InfoSec platform on the market, surpassing $300M ARR. They empower more than 50% of the Fortune 500 with award-winning technology and are recognized as one of the fastest-growing tech companies in North America.