Enterprise Account Director

Account Leadership & Strategic Partnership:

• Serve as the primary executive-level point of contact for assigned enterprise customers.
• Develop a deep understanding of each customer’s business, strategic priorities, and success metrics.
• Act as a consultative advisor, guiding clients toward optimal outcomes.

Cross-Brand Coordination & Governance:

• Lead cross-brand coordination across multiple internal teams, ensuring aligned execution across programs.
• Establish and run structured governance rituals and steering committees with clients.
• Standardize quarterly planning, risk escalation, and decision pipelines to support predictable delivery outcomes.

Metrics, QBRs & Performance Readouts:

• Define and track success metrics aligned to customer goals, translating activity into impact.
• Lead Quarterly Business Reviews that synthesize performance, insights, and forward plans.
• Continuously monitor progress and drive corrective actions to exceed performance expectations.