Act as the primary strategic and operational contact for assigned GI practice partners.
Own and optimize critical workflows across referrals, onboarding, RPM requirements, logistics, eligibility, and clinical communication.
Collaborate closely with Clinical Ops, Product, Engineering, RCM, and Engagement teams.
Salvo Health focuses on chronic gut health and metabolic conditions, such as IBS and obesity. They assign patients a care team and offer app-based care with Remote Patient Monitoring, partnering with the patient’s local doctor for continuous care.
Design and manage the operating rhythm for the CX organization, including leadership forums, business reviews, planning cycles, and cross-functional governance meetings.
Lead and develop a team responsible for CX programs and operational strategy supporting post-GTM customer-facing functions.
Define strategy, develop roadmaps, and execute high-impact initiatives spanning multiple customer-facing teams across the post-GTM lifecycle.
They are building the foundation for a safe, productive digital future, innovating the market-leading enterprise password manager and pioneering Extended Access Management. The company has surpassed $400M in ARR and is continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row.
Build, lead, and inspire a high-performing organization.
Define and own the technology delivery strategy and roadmap.
Drive execution of customer implementations with rigor.
Counterpart Health is transforming healthcare and improving patient care with Counterpart Assistant, an innovative tool. They support Primary Care Physicians (PCPs) and deliver improved outcomes to patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. Counterpart Health is a subsidiary of Clover Health.
You will lead a team of Implementation Managers who are instrumental in helping customers onboard with Hightouch.
You will be accountable for the quality, consistency, and predictability of customer implementations.
This is a hands-on leadership role that combines people management with deep technical expertise.
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. The team focuses on making a meaningful impact for their customers and approaches challenges with first-principles thinking.
Lead and scale the Customer Success Organization by managing and developing a team of Customer Success Managers.
Elevate the end-to-end customer experience by defining what “top-tier customer experience” means and translating it into repeatable standards.
Drive strategic customer outcomes by personally overseeing and supporting a portfolio of Arcadia’s most strategic and complex customers.
Arcadia is the global utility data and energy solutions platform. With their leading data platform, AI-powered analytics, industry expertise, and expansive partner network, they deliver solutions for every stage of the enterprise energy management lifecycle across carbon, cost, and reliability. They are building a team of individuals from different backgrounds, industries, & educational experiences.
Own the most complex, highest-impact enterprise implementations.
Command executive rooms with confidence and credibility.
Improve delivery systems, not just individual projects.
Common Room is the AI GTM Platform that empowers your teams with AI agents built on complete buyer intelligence. They unify every signal across the full buyer journey into one continuously-updated, person-level view. They've raised over $50 million from top-tier investors and we're backed by 25+ operators from companies like Figma, Stripe, Airtable, Slack, Notion, Loom, and more.
Lead the full implementation lifecycle for new customers.
Coordinate cross-functionally with Sales, Product, Support, and Customer Success teams.
Build strong customer relationships through active listening, clear communication, and proactive problem-solving.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Manage executive-level engagements and collaborate with commercial, partnership, and product teams.
Surface key customer and partner insights and strengthen strategic relationships.
Help deliver high-quality customer experiences through cross-functional coordination and operate as a trusted thought partner.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers. They connect people, systems, and processes to empower organizations.
Drive post-sales success by aligning ServiceNow’s offerings to customer goals and fostering strong relationships with C-Level executives.
Partner with Account Executives to create integrated strategies, delivering long-term value and mitigating risks to ensure success.
Establish clear success metrics, fostering innovation, continuous learning, and strategic alignment to meet and refine business transformation plans.
ServiceNow, founded in 2004, provides AI-enhanced technology solutions. They have over 8,100 customers, including 85% of the Fortune 500®, offering a cloud-based platform connecting people, systems, and processes to improve organizational workflows.
Orchestrate cross-functional execution across PLG Marketing, Product, and Customer Success, ensuring growth strategies are translated into clear plans, owners, and measurable outcomes.
Own business-level performance visibility for Campaign Monitor self-service, including revenue, bookings, customer growth, retention, and expansion metrics.
Lead weekly business reviews, quarterly planning, and cross-functional operating cadences to track progress, surface risks, and drive timely decision-making.
Marigold is a fast-growing marketing technology company that helps growing businesses build stronger customer relationships through its three core platforms: Emma, Campaign Monitor, and Vuture. We deliver powerful tools for email, SMS, and marketing automation that elevate engagement and drive real results. Marigold is headquartered in Nashville, Tennessee with offices in Sydney and London.
Support, own, and enforce the overall Customer Experience (CX) strategy.
Lead the escalation point and manage complex incident handling.
Ensure robust case management and structured follow-ups.
INSIDEA is a fully remote organization, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance a brand’s online presence and drive real, measurable growth.
Own the post-sales relationship for indirect customers, supporting a book of business sold through Vanta’s reseller and partner channels.
Drive product adoption, value realization, and long-term retention through partner-delivered implementations and enablement.
Act as the strategic liaison between Vanta’s Customer Success and Partner teams—ensuring alignment, accountability, and consistent customer experience.
Vanta helps businesses earn and prove trust by enabling companies to improve and prove their security. They started in 2018, and have a kind and talented team, with offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney.
Partner with cross-functional stakeholders to influence the product roadmap and company-wide strategy; synthesize customer trends, collect product feedback, and find points of friction
Coach managers to ensure their teams meet goals and are successful in their day-to-day work and beyond
Monitor and define KPIs, OKRs, and operational work that keeps the team moving; define strategy for the CX organization
Found builds tools that give self-employed people the security and peace of mind for navigating taxes, accounting, bookkeeping, and business banking. They're a business bank account that automates taxes and expense tracking. They are looking for passionate people to join them.
Own 15+ concurrent implementation engagements, primarily for growth and commercial customers.
Deliver programmatic, playbook-driven onboarding using established Common Room frameworks, templates, and workflows.
Lead customer milestones like kickoff calls, configuration sessions, and training with clarity and confidence.
Common Room is an AI GTM Platform that empowers teams with AI agents built on buyer intelligence. They unify every signal across the full buyer journey into one view, helping teams target the right individuals with the appropriate message and timing. They are backed by top-tier investors and operators and have raised over $50 million.
Own a portfolio of customers, guiding them through the entire post-sale experience.
Build trusted advisor relationships with key stakeholders and align solutions with their business goals.
Drive adoption and product utilization across accounts, ensuring customers gain maximum value.
ServiceNow began in 2004 with a vision to transform work. Today, they are a global market leader, providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes to improve work.
Serve as the primary executive-level point of contact for assigned enterprise customers.
Develop a deep understanding of each customer’s business, strategic priorities, and success metrics.
Partner with internal teams to continually elevate value delivered, ensuring it's consistently on-time, on budget, and exceeding customer expectations.
Impiricus is an AI-powered HCP Engagement Engine that ethically connects HCPs to pharma resources. Founded by a physician and pharmaceutical executive, they were named the #1 fastest growing company in North America in 2025 and has unique access to a large network of HCPs.
Own successful onboarding and expansion delivery across all customers
Lead executive-level escalation conversations
Hire, coach, and develop implementation managers and solutions architects
GoodTime is the leader in complex interview scheduling automation for enterprise talent teams. Built for scale, their platform handles the complexity others can’t. They operate with a culture of autonomy, accountability, and collaboration.
Act as the main point of contact for clients, fostering strong relationships and understanding their business objectives.
Oversee project timelines, deliverables, and resource allocation to ensure seamless execution.
Analyze workflows and identify inefficiencies to enhance operational effectiveness.
Medallion's provider operations platform eliminates administrative bottlenecks for healthcare organizations, allowing them to focus on patient care. They are ranked highly on Inc. Magazine’s 2024 and LinkedIn's 2024 fastest growing companies lists and are backed by $130M in funding.
Serve as a strategic partner and trusted advisor for assigned QAD Cloud customers.
Ensure smooth service delivery through proactive monitoring of customer escalations and risk management to the permanent resolution.
Actively contribute to customer experience enhancement and continuous improvement initiatives across the Customer Success organization.
QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.