Job Description
ServiceNow makes work, work better for people. Our cloud-based enterprise platform and products streamline and simplify how work gets done. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™. As a Complex Deal Strategies & Development (Elevate) Senior Manager you will focus on advancing and operationalizing the future of strategic deal incubation, development, and execution. This role is both strategic and execution-oriented—blending structured innovation with high-impact customer engagement. Lead cross-functional efforts to define and mature partnership opportunities with long-term potential—bridging ideation and commercial execution. Identify, qualify, and shape large, complex deal opportunities before they reach the negotiation stage—working 2–4 quarters ahead to fill the pipeline with strategic growth bets. Create repeatable, scalable frameworks, enabling faster execution on future complex motions. Define and operationalize a structured deal incubation process across cohorts of our most strategic customers.
About ServiceNow
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.