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Responsibilities:

  • Drive retention and growth among assigned group of customers.
  • Collaborate and consult with customers to understand business objectives.
  • Act as the customer advocate by sharing established best practices.

Basic Qualifications:

  • Bachelor's degree or equivalent experience.
  • Experience in customer advocacy role.
  • Experience managing or participating in projects.

Skills:

  • Good oral and written communication skills.
  • Good organizational, multi-tasking, and time management skills.
  • Good collaboration skills.

More:

  • Self-motivated with the ability to manage projects to completion with oversight.
  • Able to thrive in a fast-paced, deadline-driven environment.
  • Demonstrated ability to influence, motivate, and mobilize team members and business partners.

iCIMS

iCIMS is a software company. They have a collaborative culture.

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