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Responsibilities:
- Drive retention and growth among assigned group of customers.
- Collaborate and consult with customers to understand business objectives.
- Act as the customer advocate by sharing established best practices.
Basic Qualifications:
- Bachelor's degree or equivalent experience.
- Experience in customer advocacy role.
- Experience managing or participating in projects.
Skills:
- Good oral and written communication skills.
- Good organizational, multi-tasking, and time management skills.
- Good collaboration skills.
More:
- Self-motivated with the ability to manage projects to completion with oversight.
- Able to thrive in a fast-paced, deadline-driven environment.
- Demonstrated ability to influence, motivate, and mobilize team members and business partners.
iCIMS
iCIMS is a software company. They have a collaborative culture.