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Key Responsibilities:
- Gather and record patient information, screen for orthotics and prosthetics charges, and complete timely billing.
- Provide excellent customer service by addressing complaints, using active listening, and maintaining professional communication.
- Maintain a safe environment, follow infection control policies, and participate in quality improvement initiatives.
Qualifications:
- Six months of medical office experience with high volume direct patient contact or one year of high-volume public contact.
- Basic computer keyboarding skills including typing 30-45 wpm.
- Medical terminology and excellent communication skills preferred.
Work Environment:
- This position is remote and works in a busy office environment with multiple competing demands.
- Continuous computer work up to 8+ hours a day with ability to sit/stand for 4 hours at a time.
Oregon Health & Science University
Oregon Health & Science University is a public academic health center that provides patient care, conducts groundbreaking research, and trains health care professionals. As Portland's largest employer, it fosters an anti-racist, multicultural environment and welcomes people of all backgrounds.