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Role Overview:
- Serve as a key point of contact for Flex Benefit plan participants and clients.
- Deliver timely, accurate service via phone and email while following HIPAA guidelines.
Key Responsibilities:
- Support participants and clients with eligibility, benefits, claims, and general plan inquiries.
- Document all interactions accurately and educate members on self-service options.
What We Offer:
- Comprehensive medical, dental, vision, and life insurance coverage.
- 401(k) with employer match, PTO, disability leave, and Employee Assistance Program.
Point C
Point C is a national third-party administrator that delivers customized self-funded benefit programs and innovative cost containment solutions. It is a mission-driven company with a collaborative culture focused on innovation, inclusion, and partnership.