Customer Success Manager

How You Will Help Build This Company:

• You Operate with Autonomy: Independently manage complex, high-value accounts, owning relationships from end users to C-suite executives. You proactively bring solutions and strategic ideas to the table, driving account success without waiting for direction.
• You Own Your Book of Business: Drive the complete post-sales lifecycle for your accounts from kickoff through renewal and expansion, proactively ensuring customers are achieving their desired business outcomes with MedScout.

What Does An Ideal Background Look Like:

• 5+ years of customer success or strategic account management experience.
• Experience within the medical device/diagnostics or healthcare technology space.
• Proven track record of independently managing $1M+ books of business with strong net retention.

What Can You Expect From Us:

• A competitive salary that reflects your experience and what you can bring to the table.
• $500 home office setup budget.
• Additional perks for Wellness and "Being your best self"