Customer Service Representative

Responsibilities:

• Establish and maintain strong relationships with doctors and healthcare providers to ensure long-term satisfaction and loyalty.
• Proactively reach out to doctors for follow-ups, support, and feedback to improve service quality.
• Facilitate the preparation, distribution, and signing of contracts using DocuSign, ensuring all required fields are completed and signed.

Requirements:

• Previous customer service experience, preferably in a healthcare or medical setting.
• Proficient in using DocuSign or similar electronic signature tools.
• Excellent communication skills, both verbal and written, with ability to interact professionally with doctors.

Why Join Us:

• Enjoy the flexibility and convenience of a remote working environment from home.
• Collaborate with an international team while contributing to a growing business.
• Work during US Eastern Standard Time hours (9am to 6pm) for seamless coordination.